WORDPRESS SUPPORT / SERVICE

WordPress Website Repair Service

UK WordPress repair for broken websites, critical errors, failed updates, plugin or theme conflicts, WooCommerce faults, database problems and other urgent WordPress failures.

DIRECT / FOUNDER-LED

The catalogue stays focused on work PluginPip can support properly now.

About PluginPip

BROKEN WORDPRESS SITE?

Start with the symptom.
We will trace the cause.

You do not need to know whether the problem is WordPress, PHP, the database, a plugin, the theme, hosting, DNS or email before contacting us.

ERRORS

Critical error or blank site

Fatal PHP errors, white screens, 500/502/503 responses and pages that suddenly stop loading.

UPDATES

Broken after an update

Core, plugin or theme updates that introduce conflicts, layout faults or lost functionality.

ADMIN

wp-admin or login failure

Admin access problems, redirect loops, locked-out users and dashboard failures.

COMMERCE

WooCommerce fault

Checkout, payment, basket, account or transactional issues affecting customers or orders.

DATA

Database or configuration problem

Connection failures, damaged configuration, migration issues and unexpected application state.

DELIVERY

Forms or email not sending

Contact forms, SMTP, website notifications and transactional email that no longer arrive reliably.

CONTROLLED REPAIR / SIX STEPS

Preserve. Diagnose. Repair.
Then prove it works.

We avoid random changes on a live website. The exact depth depends on the fault, but the recovery discipline stays the same.

01

Preserve

Confirm the best available backup, snapshot or rollback route before risky changes.

02

Diagnose

Review symptoms, logs, recent changes, PHP, plugins, theme, database, DNS, SSL and hosting where relevant.

03

Reproduce

Make the fault repeatable enough to distinguish the root cause from secondary symptoms.

04

Repair

Change the minimum necessary component, using staging or a safe test route where practical.

05

Validate

Check the affected admin and customer journeys, including forms, checkout or other critical flows where applicable.

06

Report

Explain what failed, what changed and any sensible action that reduces the chance of recurrence.

Please do not send WordPress, hosting or email passwords through the enquiry form. Secure access is arranged separately if the job needs it.

01 / IN PLAIN ENGLISH

What this actually means.

If a WordPress website is broken, the priority is to preserve a recovery route, identify the root cause and restore the affected customer or admin journey without creating new damage. PluginPip handles one-off WordPress repair work for UK businesses without requiring an ongoing maintenance contract.

02 / SCOPE

What we can cover.
Properly scoped before work starts.

The exact job is confirmed in writing, but these are the normal building blocks for this service.

Typical scope
  • WordPress critical errors and white screens
  • 500, 502 and 503 application errors
  • Broken sites after core, plugin or theme updates
  • Plugin and theme conflict diagnosis
  • wp-admin login and access failures
  • Database and configuration faults
  • WooCommerce checkout and store failures
  • Forms, SMTP and transactional email faults
  • Redirect loops, SSL and mixed-content problems
  • Compromise triage and recovery planning
Best fit
  • Critical WordPress errors
  • Sites broken after updates
  • Plugin or theme conflicts
  • WooCommerce checkout faults
  • Database or configuration errors
  • wp-admin access failures
  • Forms or email not sending
  • Second-opinion technical diagnosis

03 / ENTERPRISE STANDARD

Built to be supportable.
Not just impressive on launch day.

Repairs are treated as controlled technical changes. We preserve evidence and rollback options, isolate the fault, test the fix away from production where practical, validate the important journeys, and record what changed so the same failure is less likely to recur.

  • Preserve a backup or rollback route before risky change
  • Diagnose from symptoms, logs and recent changes
  • Use staging or a safe test path where practical
  • Change the minimum necessary component
  • Validate admin and customer journeys after repair
  • Provide a plain-English cause and repair summary

04 / TECHNOLOGY

The stack follows the requirement.

These are examples of technologies, platforms or standards we may use. They are not a forced stack and not every project needs every item.

WordPressWooCommercePHPMySQL / MariaDBWP-CLINginx / ApacheDNSSSL / TLSSMTPServer and application logs

05 / DELIVERY

A clear route from
problem to working result.

The depth changes with the job, but the discipline does not.

01

Understand

We start with the outcome, users, current setup, constraints and what success looks like.

02

Scope

We define what is included, dependencies, risks, likely technical route, price and acceptance points.

03

Deliver

Work is completed in controlled stages with important decisions and scope changes made visible.

04

Validate

The result is checked against the agreed user journeys, technical requirements and acceptance criteria.

05

Handover

You receive the agreed access, documentation, guidance and a clear route for support or improvement.

GUIDES / RESEARCH

Understand the decision.
Then scope the work.

These guides explain the questions businesses commonly need answered before buying or changing this service.

GUIDE

WordPress Repair Guide UK

How to assess a broken WordPress site safely, what evidence to preserve, what common failures mean and when professional repair is the sensible next step.

Read guide
GUIDE

WordPress Security Maintenance UK: A Practical Business Checklist

A practical security-maintenance checklist for UK businesses running WordPress, focused on reducing avoidable risk without pretending any website can be made invulnerable.

Read guide
GUIDE

WordPress Care Plans UK: What Should Actually Be Included?

A practical buyer’s guide to WordPress care plans: what a serious maintenance service should include, what is often excluded, and how to compare providers without paying twice for the same responsibility.

Read guide

READY TO DISCUSS IT?

Start with the outcome.
We will handle the technology.

You do not need a finished technical specification. Tell us what needs to work better and we can map the next step.

Discuss WordPress Website Repair Service ↗