Last updated: 8 September 2026
Who is responsible for your information?
PluginPip Ltd is the controller responsible for the personal information described in this notice when it decides how and why that information is used.
PluginPip Ltd is registered with the Information Commissioner's Office (ICO), registration reference ZC240366.
Privacy enquiries can be sent to hello@pluginpip.co.uk.
44 Jubilee Way,Todmorden,
West Yorkshire,
OL14 7EX
Information we may collect
- Your name and contact details.
- Your business name and website address if you provide them.
- The service you are interested in and the contents of your enquiry.
- Correspondence and information needed to prepare a quote, provide support or deliver an agreed service.
- Basic technical and security information generated by the website or hosting environment where necessary to operate and protect the service.
Why we use personal information
We use personal information to respond to enquiries, understand requirements, prepare quotations, deliver requested services, manage customer relationships, maintain security, keep appropriate business records and meet legal obligations.
Lawful bases
Depending on the circumstances, processing may be necessary to take steps at your request before entering into a contract, to perform a contract, to comply with a legal obligation, or for legitimate interests such as responding to business enquiries, operating the website securely and managing customer relationships where those interests are not overridden by your rights.
Sharing information
Information is shared only where reasonably necessary, for example with hosting, email, domain, payment or other technology providers used to deliver an agreed service, or where disclosure is required by law. PluginPip Ltd does not sell personal information.
How long we keep information
Information is kept only for as long as reasonably necessary for the purpose it was collected for, including providing services, dealing with enquiries, maintaining appropriate records, resolving disputes and meeting legal, tax or accounting requirements. Retention periods will vary according to the type of information and relationship.
International processing
Some technology suppliers may process personal information outside the United Kingdom. Where PluginPip Ltd makes or is responsible for a restricted international transfer, the transfer will be covered by applicable UK adequacy regulations, appropriate safeguards such as an approved international data transfer mechanism, or another lawful transfer provision where applicable. You can contact PluginPip Ltd for further information about the safeguards used for relevant international transfers.
Your rights
Depending on the circumstances, you may have rights to access, correct, erase, restrict or object to the use of your personal information, and rights relating to portability and certain automated decisions. Some rights are subject to legal conditions and exemptions.
Right to object
Where PluginPip Ltd relies on legitimate interests as the lawful basis for processing your personal information, you have the right to object to that processing in certain circumstances. You can raise an objection by contacting PluginPip Ltd using the contact details in this notice. PluginPip Ltd will consider the objection in accordance with applicable data protection law.
Data protection complaints
If you have a concern about how PluginPip Ltd has handled your personal information, contact hello@pluginpip.co.uk or use the website contact form and select “Data protection complaint”. PluginPip Ltd will acknowledge a data protection complaint within 30 days and respond without undue delay. You also have the right to raise a concern with the UK Information Commissioner’s Office.
Changes to this notice
This notice will be reviewed and updated when PluginPip Ltd changes how personal information is collected, used or shared.