SUPPORT & OPERATIONS / SERVICE

Website & Application Care

Ongoing maintenance, health checks and practical support for websites and supported applications, including WordPress where appropriate.

Discuss this service ↗ See pricing ↓

DIRECT / FOUNDER-LED

The catalogue stays focused on work PluginPip can support properly now.

About PluginPip

01 / IN PLAIN ENGLISH

What this actually means.

Websites and applications do not stay healthy by themselves. We provide regular maintenance, checks and a known support route so routine changes are less likely to become emergency work.

02 / SCOPE

What we can cover.
Properly scoped before work starts.

The exact job is confirmed in writing, but these are the normal building blocks for this service.

Typical scope
  • Platform, core and dependency updates where applicable
  • Plugin, theme, package or dependency updates where applicable
  • Backup checks
  • Routine website health checks
  • Maintenance support
  • Clear escalation when something needs attention
Best fit
  • Business-critical websites
  • Supported web applications
  • Teams without in-house maintenance capacity
  • Businesses that want a known technical contact

03 / ENTERPRISE STANDARD

Built to be supportable.
Not just impressive on launch day.

Maintenance scope, dependency updates, backup checks, health checks, escalation rules and change allowances are defined so responsibilities stay clear.

  • Scheduled maintenance
  • Backups before risky changes where appropriate
  • Platform and dependency updates
  • Health checks
  • Clear escalation
  • Defined support allowances

04 / TECHNOLOGY

The stack follows the requirement.

These are examples of technologies, platforms or standards we may use. They are not a forced stack and not every project needs every item.

WordPressPHP applicationsNode.js applicationsJavaScript frameworksDependency managersBackupsMonitoringSSL / DNS checks

05 / DELIVERY

A clear route from
problem to working result.

The depth changes with the job, but the discipline does not.

01

Understand

We start with the outcome, users, current setup, constraints and what success looks like.

02

Scope

We define what is included, dependencies, risks, likely technical route, price and acceptance points.

03

Deliver

Work is completed in controlled stages with important decisions and scope changes made visible.

04

Validate

The result is checked against the agreed user journeys, technical requirements and acceptance criteria.

05

Handover

You receive the agreed access, documentation, guidance and a clear route for support or improvement.

06 / RELATED SERVICES

These services commonly sit alongside this work. Each page explains scope, pricing and the practical fit in more detail.

RELATED

Managed Hosting & Infrastructure

From £24.99/month

Managed hosting and infrastructure for websites and business systems, with WordPress, application and cloud requirements scoped appropriately.

Explore service → RELATED

Website Repairs & Migrations

From £95

Hands-on help with broken, slow or troublesome websites and web applications, plus careful migrations between platforms and hosting providers.

Explore service → RELATED

SEO & Google Business Profile

From £195

Practical website and local-search setup to help customers understand and find your business online.

Explore service →

07 / PRICING

Useful starting points.
Exact scope before commitment.

Open any package for a full explanation of what the starting price normally includes, the assumptions behind it and what can increase the quote.

01

Essential Care

£59/month

Routine WordPress updates, backup checks and website health checks.

View package details → 02

Business Care

£119/month

More frequent attention plus a small allowance for routine website changes and support.

View package details → 03

Priority Care

£199/month

For websites that need closer attention, priority handling and a larger support allowance.

View package details →

READY TO DISCUSS IT?

Start with the outcome.
We will handle the technology.

You do not need a finished technical specification. Tell us what needs to work better and we can map the next step.

Discuss Website & Application Care ↗